Privacy Policy

We understand that our customers are concerned about sharing information online, especially with websites they’re not familiar with. We take customer information security very seriously and have a solid privacy policy in place. Here’s a detailed explanation of it:

  1. What Do We Do With the Information?

We will collect your name, address, and email information as a part of the sale and purchase process. This information is completely confidential.

We’ll also automatically receive your IP address and this will allow us to gain information about your general location, browser, and operating system.

When you register your email address with us, we’ll send email marketing content to the id with your permission. These mails will contain information about our new products and services, sales, and other special offers.

  1. When Do You Provide Consent?

When you share your personal information like name, address, email, phone, and payment process details, we assume that you give consent for specific purchase-related use of the information. That’s the sole purpose the information will be used for and for nothing else.

If we wish to use your personal information for other secondary purposes like marketing, we’ll either expressly ask your permission or provide an avenue that would let you say no. You can use this option to stop any marketing overtures from our company.

  1. How Do You Withdraw Consent?

All you need to do is email us at sales@tvboxaustralia.com.au to withdraw consent and stop all communication and marketing materials from us.

  1. When Do We Disclose the Information?

Your information is kept strictly confidential in most cases. We’ll only disclose it if we’re required by law to do so or if you violate any clause in our terms of service.

  1. Is Your Payment Secure?

We use all reasonable precautions to keep your data secure. We follow the best practices in the industry to ensure your information isn’t stolen, misused, or exploited in any way. We also follow all Payment Card Industry Data Security Standard (PCI-DSS) measures to keep your credit and debit card information secure. You information is also secured by SSL and AES-256 encryption.

  1. Cookies

We do collect your data with cookies that help us serve you better. When you continue to use our website, we assume you agree to accept the cookies and consent to sharing the data. The data collected isn’t personal or sensitive as we only see information like pages viewed, date and time of visit, location of visit, etc.

  1. Changes in Policy

Our privacy policy can be altered at any time without prior notice but we will inform you if there are any major changes. We encourage you to read this page once every few months to keep yourself updated on our policies. If you continue to use our products and services, we will assume that you agree to these conditions and our privacy policy.

You can contact us at sales@tvboxaustralia.com.au if you have any questions about our privacy policy and we’ll reply with answers as quickly as we can.